E-commerce

Turning WhatsApp messages into Shopify orders

A workflow that reads customer order messages on WhatsApp, including Arabic text, and creates the order in Shopify.

The Problem

Customers placed orders by WhatsApp message. Staff had to read each one, interpret it, and create the Shopify order by hand.

What We Built

  • WhatsApp message parsing
  • Arabic language handling
  • IQD currency handling
  • Order creation through the Shopify API
  • Payment status handling and error alerts

Workflow

  1. 01WhatsApp message
  2. 02Parse and interpret
  3. 03Validate products
  4. 04Create Shopify order
  5. 05Set payment status
  6. 06Alert on errors

Result

  • Eliminated manual order entry
  • Orders created directly in Shopify
  • Errors flagged for a person instead of lost

Order messages flow straight into Shopify, with errors flagged for a person instead of silently lost.

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